About Monash Care Group

Built on care.
Driven by purpose.

We're a Melbourne-based registered NDIS provider committed to delivering personalised support that helps participants live the life they choose.

A diverse Melbourne family sharing a meal at home
Our Story

Why we exist

Monash Care Group was founded on a simple belief — that every NDIS participant deserves support that feels genuine, respectful and empowering.

We saw too many participants treated like numbers on a roster by large corporate providers. We knew we could do better. So we built a service that puts the person first, every time.

Today we support participants across Melbourne with a hand-picked team of experienced support workers, allied health professionals and coordinators who share one mission: helping people live independently and achieve their goals.

Our Mission

To help every participant we serve live more independently, achieve their goals and improve their quality of life — through high-quality, personalised support.

Our Values

The principles that guide us

Compassion

We lead with empathy in every interaction. Care without compassion is just service.

Integrity

We act honestly and ethically, even when it's hard. Trust is everything.

Respect

Every participant is treated with dignity, choice and full respect for their identity.

Empowerment

We support participants to grow, learn and direct their own lives.

Reliability

We turn up, we follow through, and we communicate clearly — every time.

Inclusion

We celebrate diversity and make every person feel welcome and valued.

What Makes Us Different

Care that feels like family.

We're small enough to know your name and large enough to deliver the full range of NDIS services across Melbourne. Our team is hand-picked for empathy, skill and cultural fit — and we never compromise on quality.

98%

Family satisfaction

24hr

Intake response

200+

Active participants

7 days

Service availability

The Monash Care Group support team

Become part of our community

Whether you're a participant, family member or coordinator — we'd love to hear from you.